If the status is Disabled or no status displays, right-click Windows Image Acquisition (WIA), click Properties, click the General tab, select Automatic from the Startup type dropdown menu, and then click Start. If the status is Started or Running and the Startup Type is Automatic, WIA is running correctly. Look at the Status and Startup Type values. In the Services window, scroll down the list and find Windows Image Acquisition (WIA).ģ. If the issue still persists, check Windows Image Acquisition settings -ġ. In Windows, search for and open View local services.Ģ.
Click on the downloaded file and follow the on-screen instructions.
#HP SCAN TOOLS INSTALL#
If you see it Click on it and click “Remove” at the bottom.ġ1. Select Apply and Ok on the Print Server Properties windows.ġ2. Close Devices and Printers Once the software and drivers are removed.ġ4. Download and install the software and drivers from here.ġ5. (Note: there is a space in between “printui.exe” and “/s”).ĩ. Look for HP Printer driver. If you see it listed right-click on it and choose “Delete” or “Remove Device”.Ħ. Open the run command with the "Windows key + R" key combo.ħ. Type printui.exe /s and click Ok. If the issue still persists, try re-installing the printer driver -ġ. In the search box, type and open "Uninstall a Program".Ĥ. In the search box, type and open “Devices and printers”.ĥ. In the Devices and Printers, look for your HP printer. Hi to the HP Support Community. I'd be happy to assist you with the scanning issue.ĭownload and install HP Print and Scan Doctor, it is a Windows tool to fix printer issues.